Laughlin Kennel Sick Puppies – Visitors to the West Springfield Riverdale store go there to fill up their refrigerators or stomachs, or go out to don a new jacket or get ready to upgrade their home.
The storefront is said to offer an “alternative to the big pet chains” and prides itself on its mission to bring change to the “pet industry”.
Laughlin Kennel Sick Puppies
Hit the store name in the Google search bar and you’ll start seeing a clear counter-narrative, some aspects of which have been substantiated in a review of recent customer complaints and further reports on the store’s customer experience.
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Complaints filed with the state Department of Agricultural Resources between August 2016 and September 2017 show that at least two of the client’s new dogs — a husky and a lab dog — were infected with parvovirus. The husky died in September 2016, and it’s not known if the other survived, according to documents.
Another customer who recently bought a puppy there, complained in March that the 2-1/2-month-old German Shepherd had a dog cough, runny nose and diarrhea, stopped eating almost immediately and stopped eating. Begin to self-isolate to your new home from his owner.
Another customer this year complained that the 3-month-old puppy had trouble walking on its hind legs after being sold by the store. The customer could not afford the necessary X-rays, the complaint said.
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Another dog recently sold at a store ended up in intensive care with severe pneumonia. The dog nearly died but recovered, the complaint said.
The number of puppies sold at Puppy Place has been recognised by veterinarians for years as breeding coughs, based on complaints observed over the years.
Complaints of sick puppies and other stores related to accelerated action by state inspectors who found 14 and 24 dogs with “snots” or other illnesses during a store visit in September and December 2016 in an isolation facility.
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In 2017, inspectors found in multiple visits that due to various diseases in the isolation unit, half or even more than half of the total number of dogs sold in the isolation unit were found.
Based on years of inspection reports, this means a significant increase in the percentage of quarantined dogs in stores.
One customer who made such a visit in late March complained that the store “smells like parvovirus” — a disease that causes bloody stools with a distinct smell. Another, consisting of Boston tourists, simply said the store smelled like “feces.”
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Carty, a store owner in the Massachusetts Department of Corporations, did not ask for comment for this story, which detailed not only recent complaints about his store but where he raised his dogs and his involvement in the pet industry. Brief History.
Scott Phaneuf of Hatfield has purchased three dogs from The Puppy Place since 2000. They are both Bassetts and both have serious problems. For each dog, he was driven back into business because he couldn’t find anywhere else to sell his favorite breed, the basset.
“The first had a cough and had to go to the vet for treatment because he almost died,” he said. “The other guy also had a bad cough and as far as I know he has a brother who needs to be put down.”
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He continued: “The last one (bought 3 years ago) was supposed to be the perfect dog – nothing wrong. But it has grown into a serious weakness and it’s definitely not what they call a pure breed.”
Phaneuf recovered hundreds of dollars from Puppy Place at the expense of the first dog after a lawyer sent the store a letter threatening legal action.
“Basically, they told me not to go back to the store,” he said. “I have a feeling they don’t stand by what they’re saying. They’re taking your money, which would be a shame if it wasn’t bad.”
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He added: “I spoke to a guy who bought a dog from them and they died within a few weeks. He said they wouldn’t fight (legal action) because it would cost too much”.
“They finally gave us the money ($850) because I sent them X-rays,” said Palmer’s Carol Buchinsky, who bought a yellow lab at The Puppy Place in October 2016 when it only had 4 years. “It ended up costing far more than emotional and veterinary costs.”
Shane’s dog suffered from severe seizures and hip dysplasia even when he was a year old, Buczynski said. After Shane’s problems started, she eventually turned around to check on the breeder, she said.
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“The dog suffered, and so did we,” she said. “We found him from a puppy mill in the South.”
She continued, “Hip dysplasia caused constant pain throughout his life. We put him on pain medication from day one. After all, there were too many seizures.
Before Shane was hit by a car, Buchinsky’s dog, although she said she “knows better,” went to Puppy Place out of “desperation” and didn’t want to wait to find her breeder, thinking the animals sold there might not have So bad in a horror movie about a puppy mill.
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Shane’s various ailments — hip dysplasia alone required surgery after vets found “one of his hips wasn’t even connected” — cost Buchinsky and her husband thousands of dollars.
“It was only 4 years old when we put it on, but it looked like an old dog,” Buczynski was moved in an interview.
“I hate seeing people lose their jobs because I know the people who work there need the job, but this place really should close,” Buczynski said. “They hurt people.”
Off The Scent?
Online store reviews on sites like Google and Yelp reveal an equally disturbing story. For example, Denhill said he bought a German Shepherd there for $1,487.50.
“This dog has had problems from the day I bought it,” he said. “I ignored the bad reviews when buying a puppy for my sister and so far this puppy has been coughing on the farm, sick, lethargic and moaning in pain and discomfort all day.”
He added: “I took him to a friend’s house and he bought a German Shepherd puppy from a breeder and the difference between them (both 3 months old) was amazing. They looked very Frustrated, unhappy, and very sick.”
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The apparent regularity of the disease in puppies sold at The Puppy Place – with complaints – has raised questions about the circumstances and conditions of their birth and their earliest months, according to documents reviewed year after year.
Records obtained by breeders primarily in the Midwest frequently appear on “puppy terrier” watch lists, and in all cases have been cited by the federal government as harsh and unsanitary breeding practices.
Missy Crawford from Vermont recently visited The Puppy Place at The Big E with her husband. On a whim, they decided to buy a dog in town.
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There, staff assured Crawford and her husband Colby that the dog they were considering bringing home was bred in a USDA-licensed facility.
They obeyed the staff and went home with their pet cavachon, which cost them $1,050.
When the dog started acting ridiculous, the Crawfords started looking for the breeder listed in the purchase package: Marvin New Swanger, a Maple Kennel breeder from Iowa.
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Newswanger’s name appeared on multiple puppy watch lists, and they learned that he was recorded by the USDA as having more than 300 farm dogs and 200 puppies at the same time.
In 2014, Newswanger was cited for keeping dogs in cages that were too small with metal studs and standing on the metal floor of the cage, according to the U.S. Department of Agriculture.
“All of my worst fears came true,” Crawford said. “Who knows what problems she will have in the future because of the environment in which she was born.”
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Newswanger hails from Lancaster County, Pennsylvania, which is known for widespread cruelty to breeding. Seven of the 100 Terrible Hundred breeders on the Humane Society’s 2017 list are from Lancaster County.
Violations at the Newswanger facility documented by the USDA are serious, but pale in comparison to other confirmed one-time Puppy Place breeders.
Gerhard L. Felts, widely regarded as one of the most ferocious puppy places in the country, according to the records he obtained from the sale of Puppy Place at least in 2014. Especially his Black Diamond Kennel in Kingsley, Iowa.
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Felt and his kennel appear on Humane Society’s annual ‘Horrible 100’ list
